CATEGORY 1 – DIXON SEETO TOURISM LEADER

This is an Individual Award

Category Description

This category recognizes an individual’s outstanding contribution to Fiji tourism over many years

Eligibility

Executive Management and owner operators of tourism service providers in the private sector, including, but not limited to, accommodation providers, airlines, tour & transport operators, restaurants etc. Applications are open to Fiji citizens and Fiji Residents.

CATEGORY 2 – RISING STAR

This is an Individual Award

Category Description

This category recognizes tourism professionals at or below the age of 35, employed in the tourism industry, who demonstrates leadership and outstanding talent through their roles and contribution to the industry.

Eligibility

Management and/or employees of Tourism service providers in the private sector, including, but not limited to, accommodation providers, hotels, resorts, airlines, tour operators, restaurants, etc. The applicant must be a Fiji citizen.

Conditions of Entry
  • The Nominee must not be more than 35 years old by the closing date;
  • This Category cannot be self-nominated;
  • The award will be presented at the discretion of the judges, based on the submissions received;
  • The award will not be given to the same person twice;
  • If at any time following submission of an entry, the Individual being put forward is convicted of a felony, the entrant is required to advise the Secretariat in writing and accepts that the submission will no longer be eligible for an award.

CATEGORY 3 – CULTURAL TOURISM CHAMPION

This is an Individual Award

Category Description

This award recognises tourism professionals, employed in the tourism industry, who demonstrate a unique ability & personality to showcase Fiji’s culture as ambassadors in their roles. It also recognises professionals who display a genuine bula flair when showcasing Fiji as a culturally rich tourism destination

Eligibility

Non-executive management employees of Tourism service providers in the private sector, including, but not limited to, accommodation providers, hotels, resorts, airlines, tour operators, restaurants, etc.  The applicant must be a Fiji citizen.

Conditions of Entry
  • This Category cannot be self-nominated;
  • The award will be presented at the discretion of the judges, based on the submissions received;
  • The award will not be given to the same person twice;
  • If at any time following submission of an entry, the Individual being put forward is convicted of a felony, the entrant is required to advise the Secretariat in writing and accepts that the submission will no longer be eligible for an award.

Category 4 – Community CSR

 

Category Description

This award recognises the efforts & contributions of organisations who have made a positive impact in the community through various community engagement initiatives. It recognises the efforts to support and initiate projects that improve and benefit the community

Eligibility

Private tourism operations, hotels, resorts and villages & non-profit. Villages & non-profit entities must be associated with Tourism and demonstrate that CSR initiatives are driven from a tourism perspective to impact the community

Conditions of Entry
  • The Award will be presented at the discretion of the judges, based on the submissions received;
  • If at any time following submission of an application, the business/organisation being put forward goes into administration, voluntary receivership, liquidation or bankruptcy, the entrant is required to advise the Secretariat in writing and accepts that the submission will no longer be eligible for an award.

CATEGORY 5 – ENVIRONMENTAL SUSTAINABILITY

Category Description

This award recognises the efforts & contributions made by organisations who have successfully implemented environmentally sustainable initiatives, demonstrable by long-term commitment & performance. It also recognises the promotion, development & engagement with the Fijian people & operators understanding of Fiji’s Green Growth Framework.

Eligibility

Private tourism operations, hotels, resorts and villages & non-profit. Villages & non-profit entities must be associated with Tourism and demonstrate that CSR initiatives are driven from a tourism perspective to impact the community

Conditions of Entry
  • The Award will be presented at the discretion of the judges, based on the submissions received;
  • If at any time following submission of an application, the business/organisation being put forward goes into administration, voluntary receivership, liquidation or bankruptcy, the entrant is required to advise the Secretariat in writing and accepts that the submission will no longer be eligible for an award.

CATEGORY 6 – EMPLOYEE EXCELLENCE IN SERVICE

This is an Individual Award

Category Description

This category recognises individuals employed in the tourism industry who demonstrate excellence in their roles and display exceptional talent and passion in enhancing tourism experiences and whose contribution is invaluable to the industry.

Eligibility

Non-executive management employees of Tourism service providers, including, but not limited to, accommodation providers, hotels, resorts, airlines, tour operators, restaurants, etc.  Applicant must be a Fiji citizen.

Conditions of Entry
  • This Category cannot be self-nominated;
  • The award will be presented at the discretion of the judges, based on the submissions received;
  • The award will not be given to the same person twice;
  • If at any time following submission of an entry, the Individual being put forward is convicted of a felony, the entrant is required to advise the Secretariat in writing and accepts that the submission will no longer be eligible for an award.

CATEGORY 7 – ACCOMMODATION BUDGET/HOSTEL

This is an Accommodation Award

Category Description

This category recognises accommodation providers with evidence of facilities, cleanliness, value for money, catering (if applicable) and activities that enhance the guest experience.

Eligibility

This category is open to accommodation providers primarily catering to backpackers, flashpackers, alternative or budget conscious travellers such as hostels, lodges, dormitories & other budget accommodation providers.

Conditions of Entry
  • The Award will be presented at the discretion of the judges, based on the submissions received;
  • If at any time following submission of an application, the business/organisation being put forward goes into administration, voluntary receivership, liquidation or bankruptcy, the entrant is required to advise the Secretariat in writing and accepts that the submission will no longer be eligible for an award.

CATEGORY 8 – ACCOMMODATION SUPERIOR

This is an Accommodation Award

Category Description

This category recognises establishments with high quality levels in focused service and facilities with limited food & beverage offerings, evidence of cleanliness, value for money, catering (if applicable) and activities that enhance the guest experience.

Eligibility

3+ star hotels and resorts with Evidence of in-room amenities, food & beverage outlets and activity options that enhance the guest experience in this target market.

Conditions of Entry
  • The Award will be presented at the discretion of the judges, based on the submissions received;
  • If at any time following submission of an application, the business/organisation being put forward goes into administration, voluntary receivership, liquidation or bankruptcy, the entrant is required to advise the Secretariat in writing and accepts that the submission will no longer be eligible for an award.

CATEGORY 9 – ACCOMMODATION DELUXE

This is an Accommodation Award

Category Description

This category recognises establishments providing full service, food & beverage dining options, in-room dining, recreation activities & other hotel/resort services; with evidence of cleanliness, value for money, catering (if applicable) and activities that enhance the guest experience.

Eligibility

4+ star hotels & resorts and Evidence of wide range of facilities, superior service standards, well-appointed rooms & excellent food & beverage options.

Conditions of Entry
  • The Award will be presented at the discretion of the judges, based on the submissions received;
  • If at any time following submission of an application, the business/organisation being put forward goes into administration, voluntary receivership, liquidation or bankruptcy, the entrant is required to advise the Secretariat in writing and accepts that the submission will no longer be eligible for an award.

CATEGORY 10 – ACCOMMODATION LUXURY 

This is an Accommodation Award

Category Description

This category recognises establishments that exemplify luxury in all areas of operations, with attention to detail in design, architecture, and services that consistently exceed guest expectations.

Eligibility

5+ star hotels & resorts of specialised design, innovation, exemplary personalised service, food & beverage menus & recreation options in accordance with target market expectations.

Conditions of Entry
  • The Award will be presented at the discretion of the judges, based on the submissions received;
  • If at any time following submission of an application, the business/organisation being put forward goes into administration, voluntary receivership, liquidation or bankruptcy, the entrant is required to advise the Secretariat in writing and accepts that the submission will no longer be eligible for an award.

Category 11 – Tourism Industry Support

This is a Tourism Support Award

Category Description

This category recognises the outstanding efforts of an organisation in supporting tourism in Fiji. This includes product supply, marketing &/or promotional initiatives & support services that either individually or collectively, have contributed substantially to the sustainability, awareness & success of Fiji as a tourism destination.

Eligibility

Private operators including tourism event planners/suppliers whose product/s and service/s integrate with other tourism products to enhance visitor experience. This category excludes Spa & Wellness operators, wedding, accommodation providers, tour & transport operators, restaurants who have their own categories.

Tourism industry support providers who are unable to meet the criteria of other categories are eligible to apply

Conditions of Entry
  • The Award will be presented at the discretion of the judges, based on the submissions received;
  • If at any time following submission of an application, the business/organisation being put forward goes into administration, voluntary receivership, liquidation or bankruptcy, the entrant is required to advise the Secretariat in writing and accepts that the submission will no longer be eligible for an award.

Category 12 – Inbound & Transport Operators

This is an Inbound & Transport Award

Category Description

This category is open to inbound & transport operators & facilitators. It recognises the significant contribution to tourism through the provision of inbound travel, and transport related services that enhance the visitor’s experience of the destination.

Eligibility

Private transport operators & facilitators including land, air & water transport providers.

Conditions of Entry
  • The Award will be presented at the discretion of the judges, based on the submissions received;
  • If at any time following submission of an application, the business/organisation being put forward goes into administration, voluntary receivership, liquidation or bankruptcy, the entrant is required to advise the Secretariat in writing and accepts that the submission will no longer be eligible for an award.

Category 13 – Excellence in Food Tourism 

This is a Food Tourism Award

Category Description

This category recognises establishments – restaurants & catering services, offering a tourism experience that commensurate with customer expectations of the establishment. They also demonstrate a commitment to using local produce wherever practicable.

It is not a food award but does recognise a significant contribution to tourism through the delivery of an authentic consumer experience showcasing Fijian food and flavours, including beverages.

Eligibility

Entry is open – but not limited to hotel or stand – alone restaurants, event caterers, pubs and cafés. Evidence must be provided that customer composition are largely tourist population.

Conditions of Entry
  • The Award will be presented at the discretion of the judges, based on the submissions received;
  • If at any time following submission of an application, the business/organisation being put forward goes into administration, voluntary receivership, liquidation or bankruptcy, the entrant is required to advise the Secretariat in writing and accepts that the submission will no longer be eligible for an award.

Category 14 – Specialised Tour Services

This is a Specialised Tour Award

Category Description
This category includes adventure tourism, cultural and natural attractions and activities that offer top quality product experience & optimal operational performance. An organised adventure activity on land, air or water that offers:

• thrills or excitement based on active participation & personal challenge; or
• cultural/natural experiences which enhance the visitor’s knowledge; and/or
• an appreciation of the unique cultural &/or natural landscape of Fiji.

Examples include, but are not limited to, water, air or land activities such as: air tours, rafting, fishing, 4 wheel driving, surfing, heritage sites & natural attractions etc. This category celebrates those businesses that provide an exemplary customer experience.

Eligibility

Private & community operated tourist establishments, tour operators, activity operations, including heritage adventure & natural attractions, retail outlets & performing arts independent of resorts.

Conditions of Entry
  • The Award will be presented at the discretion of the judges, based on the submissions received;
  • If at any time following submission of an application, the business/organisation being put forward goes into administration, voluntary receivership, liquidation or bankruptcy, the entrant is required to advise the Secretariat in writing and accepts that the submission will no longer be eligible for an award.

CATEGORY 15 – DESTINATION MARKETING

This is a Marketing Award

Category Description

This category recognises creativity and innovation in a fully integrated marketing campaign that is proven to be successful in the international marketplace.  A campaign can be a single promotional activity or a series of related promotions, initiated in the last 12-18 months.

Eligibility

Entry is open to, but not limited to, all tourism operators, tourism organisations and marketing alliances.

Conditions of Entry
  • The Award will be presented at the discretion of the judges, based on the submissions received;
  • If at any time following submission of an application, the business/organisation being put forward goes into administration, voluntary receivership, liquidation or bankruptcy, the entrant is required to advise the Secretariat in writing and accepts that the submission will no longer be eligible for an award.

Category 16 – Wedding Operator of the year

This is a Wedding Operator Award

Category Description

This category recognises the outstanding contribution of wedding operators to the industry. They also demonstrate a commitment to providing superb and exceptional wedding experiences in Fiji

Eligibility

Wedding operators who are independent or part of an integrated resort and/or other tourism related complex

Conditions of Entry
  • The Award will be presented at the discretion of the judges, based on the submissions received;
  • If at any time following submission of an application, the business/organisation being put forward goes into administration, voluntary receivership, liquidation or bankruptcy, the entrant is required to advise the Secretariat in writing and accepts that the submission will no longer be eligible for an award.

Category 17 – Spa Operator of the year

This is a Spa Operator Award

Category Description

This category recognises the exceptional standards in service offered by spa operators to promote wellness and outstanding spa experiences. They also demonstrate a commitment to our environment and promote sustainability in their practices

Eligibility

Spa operators who are independent or part of an integrated resort and/or other tourism related complex

Conditions of Entry
  • The Award will be presented at the discretion of the judges, based on the submissions received;
  • If at any time following submission of an application, the business/organisation being put forward goes into administration, voluntary receivership, liquidation or bankruptcy, the entrant is required to advise the Secretariat in writing and accepts that the submission will no longer be eligible for an award.

Category 18 – Dive Operator of the year

This is a Dive Operator Award

Category Description

This category recognises operators in the dive industry that contribute to maintaining exceptional standards and promote/showcase the quality and uniqueness of diving in Fiji. They also contribute to creating and raising awareness in ocean and marine environment protection through dive practices and sustainable efforts

Eligibility

Dive operators who are independent or part of an integrated resort and/or other tourism related complex

Conditions of Entry
  • The Award will be presented at the discretion of the judges, based on the submissions received;
  • If at any time following submission of an application, the business/organisation being put forward goes into administration, voluntary receivership, liquidation or bankruptcy, the entrant is required to advise the Secretariat in writing and accepts that the submission will no longer be eligible for an award.

Category 19 – C & I Operator of the year​

This is a Conference & Incentive Award

Category Description

This category recognises the exceptional contribution of organisations towards the execution of innovative and creative Conference & Incentive events in Fiji. It also recognises the promotion of Fiji as a destination of choice for C & I and its significant contribution to tourism

Eligibility

Entry is open to, but not limited to, all tourism operators, tourism organisations and the private sector

Conditions of Entry
  • The Award will be presented at the discretion of the judges, based on the submissions received;
  • If at any time following submission of an application, the business/organisation being put forward goes into administration, voluntary receivership, liquidation or bankruptcy, the entrant is required to advise the Secretariat in writing and accepts that the submission will no longer be eligible for an award.

Category 20 – Training & Development​

This is a Training & Development Award

Category Description

This category recognises tourism organisations that have demonstrated a commitment to improving customer services and experiences through employee training & development

Eligibility

Entry is open to, but not limited to, all tourism operators, tourism organisations and the private sector

Conditions of Entry
  • The Award will be presented at the discretion of the judges, based on the submissions received;
  • If at any time following submission of an application, the business/organisation being put forward goes into administration, voluntary receivership, liquidation or bankruptcy, the entrant is required to advise the Secretariat in writing and accepts that the submission will no longer be eligible for an award.